Delivery and shipping conditions
In Germany the shipping costs via DPD are 3.95 EUR. From an order value of 49 EUR we deliver with DPD to end customers throughout Germany free of shipping costs. Please note that we cannot send parcels to packing stations with DPD.
We currently do not (or no longer) offer shipping via DHL.
Island surcharge in Germany
Our shipping service provider DPD charges a surcharge for delivery to German islands. The amount of the surcharge is 13 EUR. This applies to the North Frisian Islands, East Frisian Islands, Helgoland, Hiddensee, Chiemsee and Neuwerk.
Refrigerated shipping
Heat-sensitive items are marked accordingly in our store and require refrigerated shipping at high outside temperatures, especially in summer.
Refrigerated shipping within Germany only takes place from Monday to Thursday. To avoid possible heat damage on delivery routes at the weekend, no heat-sensitive items are shipped on Fridays. The cost of refrigerated shipping is EUR 2.10 (incl. VAT).
Shipping outside Germany to EU countries
Please refer to the table below for the exact shipping costs for your country:
| Price level / order value | Austria, Belgium, Denmark, Luxembourg, Liechtenstein, Netherlands, Czech Republic | France, Hungary, Italy, Poland, Slovakia, Slovenia, Spain, Ireland, Portugal, Sweden, Estonia, Finland, Latvia, Lithuania, Croatia, Norway | Bulgaria, Iceland, Greece, Romania |
|---|---|---|---|
| up to 100,00 € | 25 € | 35 € | 50 € |
| up to 200,00 € | 20 € | 30 € | 45 € |
| over 200,00 € | 15 € | 25 € | 40 € |